Customer portals
A place your customers log in to see their own data: orders, documents, invoices, requests and status. Usually replaces a mailbox that one person is manually working through.
Web application development
Customer portals, dashboards, booking systems and internal tools, scoped honestly and demoed working on a live link every week.
The problem
Because the scope was written by people who will never use the software, and nobody sees it working until it is finished.
How it usually goes
How we do it
How it works
Every layer has one job and one owner, drawn out before any code exists. Adding a mobile app or a partner later becomes an addition rather than a rewrite.
Web application development
A place your customers log in to see their own data: orders, documents, invoices, requests and status. Usually replaces a mailbox that one person is manually working through.
One screen that shows the business what is actually happening, pulled from the systems that already hold it, so decisions stop waiting on somebody assembling a spreadsheet.
The unglamorous software your team uses all day. Built around the real workflow rather than around the database tables, which is why most internal tools get abandoned.
Availability, reservations, reminders and payments, wired into your calendar and your accounts rather than sitting in a silo somebody has to reconcile.
Fast, searchable and easy to edit without calling a developer. Built to be found, which most agency built sites quietly are not.
The most common brief we get. A spreadsheet ran the business well until three people needed it at once and nobody could tell who changed what.
You should see the software working in week two, not month four.
As standard
The timeline
Dates are agreed before anything is built. If one ever comes under threat you hear it in that week demo, not at the end.
We sit with the people who will use it and write down what they actually need.
A written scope by module, with a fixed price and a date you approve first.
Screens and data model agreed before code, so growth later is not a rewrite.
Work lands on a live link every week, so you redirect while it is still cheap.
Checked on real devices, then deployed with everything transferred to your name.
We sit with the people who will use it and write down what they actually need.
A written scope by module, with a fixed price and a date you approve first.
Screens and data model agreed before code, so growth later is not a rewrite.
Work lands on a live link every week, so you redirect while it is still cheap.
Checked on real devices, then deployed with everything transferred to your name.
Questions
Describe the business problem in your own words. We will come back with what it means in software, in writing, with a fixed price and a date against it.